Security

Security You Can Trust

For Ava, safeguarding your personal information is a top priority. Ava employs robust physical and  electronic security measures to safeguard your information and prevent unauthorized access or misuse. Our employees adhere to a strict code of ethics and policies designed to uphold the confidentiality of customer data.

  • Security Controls: Our security program adheres to established industry best practices, similar to those used by leading companies, to protect our customers and prevent fraud. We are committed to continually enhancing our security practices to defend against unauthorized access. 
  • Security Frameworks: Our security program is grounded in leading industry frameworks such as NIST CSF, ISO27001, PCI-DSS, and SOC2 and independently audited to ensure compliance. We conduct regular security assessments to ensure our compliance program is on-track.
  • Leading Infrastructure:  Ava is built on the same cloud infrastructure trusted by other financial institutions, helping us minimize downtime and ensure reliable access to your accounts. Ava employs advanced security technologies by using encryption, ensuring your sensitive information is stored and transmitted securely. 
  • Limitations of Security: While we use appropriate security measures to protect your information, no system is completely infallible. Ava is not responsible for security breaches caused by circumstances beyond our control.